Help · Contractors
The contractor portal
This page is for contractors: people who make things for a shop that uses Ordryx. The portal is where you see the work the shop offers you, accept it, pick it up, see what you will be paid, and get your receipts.
Getting in
You can't sign up by yourself. The shop invites you.
- The shop sends an invite to your email.
- Open the link in the email. It works once, and only for a while.
- Follow the steps to set up your sign-in.
After that, open the portal's address and sign in with Sign in with a passkey, or with your Email and Password. If you turned on two-step sign-in, you then enter your code.
Forgot your password? Ask the shop to send you a new sign-in link. It comes by email and works once.
My work
My work is the first page. At the top you see how many units you are making now, how much you can earn after the shop's check, and what you were paid this year.
Your work orders are sorted into five groups:
| Group | What it means |
|---|---|
| Offered to you | The shop offers you this work. Accept it, or say no. |
| To pick up | You accepted. Pick up the box at the shop. |
| With you | You have it. Make the items and bring them back. |
| At the shop | You brought it back. The shop is checking it, or will pay you soon. |
| Done | Paid, closed, cancelled or declined, in the last 30 days. |
When the shop offers you new work, you are told the way you chose in My info: by email, and on your phone if you turned on notifications there.
Accepting or declining work
- Open the work order. You see each item, how many, your rate, and how much you can earn.
- Press Accept. Or press Decline…, type a short reason, and press Decline it. The shop sees your reason.
Accepting does not start anything. The work starts when you pick up the box.
Picking up the box
In the box there is a sheet with a QR code at the top.
- Press Scan to pick up, then Use the camera, and point it at the code. Your phone's own camera app works too.
- Tick each part on the list as you check it.
- If something is short or damaged, write it in the box.
- Press I have it — picked up.
If the shop offers a bonus for fast work, the bonus clock starts now. The work order shows the bonus and the day you must be back by to earn it.
No phone at the door? The shop can mark it picked up for you.
While you have the work
Open the work order to see Due back, the Bonus clock, the parts in the box, and the shop's instructions. Your copy (PDF) is your own copy of the work order.
To tell the shop something (you are running late, a part is missing), press Note to the shop, type it, and press Send it.
Getting paid
The shop checks every unit you bring back. You are paid for every unit that passes the check. If you are back inside the bonus window, the bonus is added.
When the shop pays you, your work order moves to Done, and you can open a Receipt for each item. The shop may also email them to you. Each receipt has a QR code that anyone can scan to check the receipt is genuine.
Asking for work
Want more work? Open Request work.
- Set how many of each item you can make. Leave an item at 0 to skip it. Or tick Or: whatever the shop needs most.
- Choose I can pick up from and I'd have it back within.
- Add a note if you like.
- Press Send request.
You can have one request open at a time. Under Your requests you see each one and the shop's answer: Became a work order, Not now, or Waiting.
My info
My info is the same record the shop sees. Change it here and it changes there.
- Contact: your name, company, email and phone. Your email is how you sign in and where receipts go. A new email needs you to open a link sent to it first.
- When work is offered to me, tell me by: email or text message.
- Getting paid: how you want to be paid and who to make it out to. Never put bank or card numbers here.
- Tax details: your legal name, tax ID and mailing address, for the shop's tax forms. Your tax ID is stored encrypted, and only its last four digits are ever shown.
- W-9: press Add your W-9 (PDF or photo) to send it to the shop. For your safety, you can't open it again in the portal.
- Notifications on your phone and Sign-in & security: passkeys, password and two-step sign-in.
Press Save changes.
Set by the shop shows your rate for each item and any bonus. Ask the shop if these should change.
What you can't see
The portal shows only your own work and your own pay. You never see the shop's stock, its costs, or other contractors.
For shops: see Contracting to invite a contractor.