Ordryx

Help · Settings and people

Outside access

Outside access is one master switch for everything outside Ordryx that can reach your shop: AI assistants and your Ordryx account link. Turn it off and they are all cut off at once, while the shop keeps working for everyone signed in.

Who can do this

Settings › Outside access & AI opens for owners and for anyone whose role lets them manage outside access. The standard Manager role can't.

The master switch

The card at the top says Outside access is on or Outside access is off.

Outside access & AI: the master switch, AI assistants and connections
Outside access & AI: the master switch, AI assistants and connections
  • On: apps, AI assistants and your Ordryx account can reach the shop, each as far as its own settings allow.
  • Off: nothing outside can reach the shop. Every outside connection is refused, whatever the settings below say. Those settings are kept for when it is back on.

Turning it off

  1. Press Turn off everything….
  2. Read the box, then press Turn off everything.

Every AI assistant is cut off straight away, and the link to your Ordryx account closes. Nothing is deleted.

Turning it back on

Press Turn it back on. Connections and settings come back as they were.

What it controls

AI assistants

Below the switch, the AI assistants and Connections cards let an AI assistant, such as Claude, read the shop's data. See AI access for how to set one up and what it can see.

When outside access is off, the link to your Ordryx account is closed too. Then:

  • HTTPS names on the shop's network and remote access stop working until it is back on.
  • A store connected through your Ordryx account (the Ordryx app in Shopify, or the Ordryx for WooCommerce plugin) can't reach the shop.
  • You can't link the shop to an Ordryx account.

Replies from Ordryx support to your Help messages still arrive. They come in over their own small connection that carries support messages and nothing else.

See Settings for the account link and HTTPS.

Good habits

  • Leave outside access off if nothing outside needs to reach the shop: no AI assistant, no Ordryx account link and no store connected through it.
  • If you think a connection's token has leaked, turn outside access off first, then revoke that connection in AI access.
  • Everything an outside connection does is recorded in Activity.