Ordryx

Help · Stores

Stores

Connect your online store and its orders come into Ordryx by themselves. They count toward what to make, and the stock leaves when the store says an order shipped.

What a store connection does

Once a store is connected:

  • its orders join your other orders in Sales › Orders;
  • open orders count toward the Plan, so you know what to make;
  • each unit the store ships comes off your stock in Ordryx, once;
  • its sales go into Sales › Summary with the rest.

Connecting a store changes nothing in the store. Ordryx reads it. See each store's page for the few things it can write back, such as a tracking number.

Ordryx can connect one store of each kind today: Shopify and WooCommerce. Orders you type in or ring up at the counter need no store. Etsy, Square and Amazon show as coming soon.

Sales channels

Open Sales › Sales channels to see your stores.

Sales channels, with a card for each store and Add a store
Sales channels, with a card for each store and Add a store

Each store has a card. It shows whether it is Connected, Paused or Not connected, when it last synced, its open orders and how many listings are linked to items. Settings opens the store's own page. If a store sold something Ordryx can't match to an item, the card says how many listings need linking. See Sales for Listings.

Add a store

Only an owner can connect a store: where the shop's orders come from is theirs to decide.

  1. Open Sales › Sales channels and press Add a store.
  2. Pick where you sell.
  3. Follow the steps for that store: Shopify or WooCommerce.
Add a store: where do you sell?
Add a store: where do you sell?

Shopify and WooCommerce are modules of their own. If one is switched off, an owner turns it on in Settings › Modules first.

Shopify or WooCommerce

ShopifyWooCommerce
How it connectsThe Ordryx app in Shopify, with a code. Or your own app's keys.The free Ordryx plugin for WordPress, with a code.
Stock leavesWhen Shopify says the order shipped.When the order reaches a status you chose under Shipped means.
Writes backA label's tracking number, if you turn it on.Marks an order Completed, with its tracking, when you ship it from Ordryx.
StatusLive.In testing.

Pausing a store

Pause on a store's page stops Ordryx reading it for a while, but keeps the connection. While a store is paused, what ships or is cancelled there doesn't move your stock in Ordryx. Resume carries on from where it stopped. Only an owner can pause or resume.

Which sales channels come in

A store may take orders in several places: its website, its own point of sale, orders typed in by staff. On the store's page, under What comes in, an owner can switch each one on or off. An order placed on a channel while it is off never comes in: it takes no stock, isn't counted toward the plan and isn't in the sales figures.

Disconnecting

Disconnect… at the bottom of a store's page stops Ordryx reading it. Only an owner can do it. The orders, sales and listings already in Sales stay. While it is disconnected, nothing that happens in the store moves your stock. Connecting the same store again later carries on from where it stopped.