Ordryx

Help · Settings and people

My account

My account is your own page: your name and email, how Ordryx looks for you, how you sign in, and which alerts you get. Nobody else's settings change when you change yours.

To open it, press your name at the bottom of the menu.

My account: your details, Look and Clock, and Sign-in & security
My account: your details, Look and Clock, and Sign-in & security

Your details

In the You card, change your Name or your Email, then press Save on the right. Your email is used for sign-in resets, alerts and the morning email.

The Your access card shows your username, your role and when you last signed in.

Look and clock

  • Look: Auto, Light or Dark. Auto follows your device. It is kept on this device only.
  • Clock: 12-hour · 2:30 pm or 24-hour · 14:30. Your choice follows you to every device. Until you pick one, you get the shop's clock.

Both change at once; you don't need to press Save.

Signing in safely

Ordryx asks for more than a password. Everyone who signs in with a password also uses two-step sign-in: a six-digit code from an authenticator app on your phone. You set it up at your first sign-in. Or you can use a passkey and skip the password altogether.

Everything below is in the Sign-in & security card.

Passkeys

A passkey signs you in on its own, with your fingerprint, face or device PIN. No password or code is needed. It only works on this shop's address.

  1. Press + Add a passkey.
  2. Give it a name you will recognise, like "Office laptop".
  3. Prove it's you (your password and a code, or a passkey you already have).
  4. Press Continue to the passkey prompt and follow your device.

To remove one, press Remove… beside it and prove it's you. You are signed out on every other device, in case it was lost.

Your password

Press Change… next to Password. Type your current password, then the new one twice (at least 10 characters), and press Change password.

Once you have a passkey here, you can turn Allow password sign-in off and sign in with your passkey only. That erases your password and gives you ten fresh recovery codes. You can turn it back on any time.

Two-step code

The Two-step code line shows when two-step was turned on. Got a new phone? Press New authenticator…, prove it's you with your password and a code from your old app (or a recovery code), then scan the new QR code.

Recovery codes

Recovery codes are for when you lose every device. You get ten, and each works once. Type one where the code from your app goes.

The line shows how many you have left. Press New codes… to make a fresh set; the old ones stop working. Keep them somewhere safe, away from your phone.

Remembered devices

When you sign in and tick Remember this device for 30 days, that device skips the code for 30 days. The line lists them. Forget them makes every remembered device ask for a code again, this one included.

The POS app

If you can sell at the counter, a POS app card lets you link a phone to the Ordryx POS app. The app then sells as you on that phone.

  1. Press + Link a phone.
  2. Open Ordryx POS on the phone and scan the QR code. It works once, for 5 minutes.
  3. Back on this page, prove it's you and press Link it. If it isn't your phone, press Not me.

To stop a phone, press Unlink… beside it. A phone unused for 30 days is unlinked by itself, and so is every phone when your password changes or your sign-in is reset. See Point of sale.

Notifications and alerts

The Notifications card is where you choose which alerts you get, by email and on your phone. See Notifications.

The Alerts card has Menu badges: the numbers on the left menu. Turn it off to hide them, then press Save.

Signing out

To sign out of this device, press the ··· button next to your name at the bottom of the menu, then Sign out.

Sign everyone out (owners)

If you think someone has a sign-in they shouldn't, an owner can sign everyone out at once.

  1. In the Sign everyone out card, press Sign everyone out….
  2. Press Continue, then prove it's you.

Everyone signs in again, you included on your other devices; this sign-in stays. Linked POS phones, remembered devices, unused invite links, temporary passwords and AI connections all end. Push notifications stop on every device: turn them on again afterwards. Passwords, two-step and passkeys stay as they are.