WooCommerce

Connect your WooCommerce store with the free Ordryx plugin for WordPress. Its orders come into Ordryx by themselves, and stock comes off when WooCommerce says an order shipped.

What you need

• To be the shop's owner in Ordryx. Only an owner can connect the store, pause it, choose what comes in or disconnect it.
• WooCommerce switched on in Ordryx. It starts switched off: an owner turns it on in Settings › Modules.
• Your WordPress admin, to add the plugin.

Connecting your store

1. In Ordryx, open Sales › Sales channels, then WooCommerce.
2. Press Download the plugin (.zip). Keep it as a .zip.
3. In WordPress, open Plugins › Add Plugin, press Upload Plugin, choose the file, then Install Now and Activate.
4. Back in Ordryx, press Get a code. The code works once, for a few minutes.
5. In WordPress, open WooCommerce › Settings › Ordryx. Type the code, check both names, and press Connect.
6. On WooCommerce's own screen, press Approve. This gives Ordryx a read-only key.

The page in Ordryx moves on by itself when the store is connected. If the code runs out after you typed it, press Approve in WordPress anyway: the page still moves on for 15 minutes.

To update the plugin, download the newest from the store's page and upload it the same way. WordPress offers to replace the version installed: choose Replace current with uploaded. Never deactivate and delete it first: that disconnects the store.

Products

Press Bring in products on the store's page. You need the right to link listings to items.

1. Press Read the store. A big store takes a minute.
2. For each listing, choose what it is: An item Ordryx has… (then pick it), A new item, or Not something we stock.
3. If one sale is several units, set Comes as.
4. For new items, choose how they start: 0 on hand: count them, or WooCommerce's numbers.
5. Press Bring in (the button shows how many, such as Bring in 12).

Ordryx only reads your products. Nothing changes in WooCommerce.

Orders and the first sync

Connecting brings in no history. The first sync brings in the orders still open, and your stock follows the store from then on. Set your starting stock first (bring in products with WooCommerce's numbers, or count them), then press Sync now. Automatic sync waits for that first sync.

After that:

• Press Sync now to read orders at once, or set Sync orders automatically in Settings › WooCommerce.
• Orders that are pending, on hold or processing are open. They count toward what to make, as your shop's settings say. See Sales.
• Cancelled, failed or fully refunded orders stop counting. What already shipped stays taken.
• A refund never puts stock back. Count the item back in if it returns.
• A listing Ordryx can't match to an item waits under Sales › Listings.

Shipped means

Stock leaves Ordryx only when an order is marked one of the statuses under Shipped means on the store's page. Completed always counts. If a plugin adds statuses such as Shipped or Delivered, an owner can press Change… and tick them too.

Shipping from Ordryx

When you buy a label in Ordryx for a WooCommerce order, the order ships at once: its stock is taken and the store is told. WooCommerce marks the order Completed, with its tracking, and emails the customer.

For a label bought somewhere else, open the order in Ordryx and press Mark shipped… on its WooCommerce card. Choose the carrier, type the tracking number if you have it, and press Ship and tell WooCommerce. The card then says whether WooCommerce was told. See Ship an order.

What comes in

Under What comes in on the store's page, an owner can switch each kind of order on or off: Online checkout, Point of Sale, Typed in by staff and Other apps. Other apps starts off. An order placed while its kind is off never comes in.

Pausing, moving and disconnecting

• Pause: nothing is read while it's paused, and what ships in the store meanwhile moves no stock. Your key and settings stay. Resume carries on from where it stopped.
• The store moved…: if your WordPress moved to a new address, type the new address and get a code. Type the code into the plugin there. Ordryx checks the store's orders are there as they were, and carries on.
• Disconnect…: Ordryx stops reading the store and forgets its key. Orders and listings already in Sales stay. The plugin deletes the key in WooCommerce at its next check. Connecting again needs a new code.

All three are for an owner only. Check connection asks the store now whether it answers and the key still reads its orders.

What it reads and changes

• Ordryx reads your orders and products with a read-only key you approve in WooCommerce.
• For an order waiting to ship, it reads the ship-to name, address and phone, to buy labels. It never reads the billing address or customer accounts.
• The plugin changes your store in two ways only: it marks an order Completed, with its tracking, when you ship it from Ordryx, and it deletes Ordryx's key once the store is disconnected.

More about the plugin, including its source, is on the WooCommerce plugin page.